Provide feedback on our online services
We welcome feedback on the quality and usefulness of our online services. Tell us something good we've done or what you think we could do better.
What to include in your feedback
Include as much information as possible to help us identify the section of the online service your feedback relates to.
Tell us:
- the online services that you used
- how you found out about the online service (i.e. you were advised by someone from the contact centre, just came across it while browsing the website)
- if you found any of the online services easy to use
- problems you encountered while using any of the online services.
You can email your feedback to:
WorkandIncome_OnlineServices@msd.govt.nz
For security reasons, please DO NOT provide any confidential or account specific information via email. Communications via email that are not encrypted are not secure.
Your privacy
Your feedback and any of your personal data that you include will be kept private and confidential. It will only be used to improve the quality of service we provide.
